- Monday :08:30-17:00
- Tuesday :08:30-17:00
- Wednesday :08:30-17:00
- Thursday :08:30-17:00
- Friday :08:30-17:00
- Saturday :09:00-14:00
- Sunday :Closed
Fidelity Bank was issued with its universal banking license on June 28th 2006, making Fidelity Bank Ghana Limited, the 22nd bank to be licensed by the Bank of Ghana under the new Banking Act, 2004 (Act 673). The Bank is owned by Ghanaian individuals, other institutional investors and its senior executives.
The Bank was formerly Fidelity Discount House, the leading discount house in Ghana. After operating profitably for 8 years, the business environment in the country attracted investors to the idea of establishing a bank.
Fidelity Bank has a team of high calibre professionals with diverse skills and experience. The Bank has invested heavily in technology and continues to invest heavily in training to ensure that it is at par with the best in the world. Fidelity Bank offers a comprehensive range of products and services to meet the banking and financial needs of existing and potential customers.To ensure the relevance of our comprehensive range of products and services, we continually review the demographics of our customer segments to ensure that our offerings meet the banking and financial needs of existing and potential customers.
Vision, Mission, Values
To become a world-class financial institution that provides superior returns for all stakeholders as follows:
Our customers: The best place to bank
Our shareholders: The best place to invest
Our employees: The best place to work
Our regulators: The best place to benchmark
To be amongst the top three banks in Ghana by December 2018, based on all key performance indicators: deposits, fees, quality of loan book, cost to income ratio, and anchored on three key pillars –
- Our people
- Our service and processes, and
- Return to stakeholders.
Driven to Exceed Expectations (Can-Do Attitude)
- Customers: We are driven to exceed your expectations.
- Processes: Our drive propels every aspect of our business.
- Employees: We are driven to build our organization with our contributions.
- Community: We know that the momentum of our drive can propel our community.
Spintex Branch Manager
David Asante Bampoh
Fidelity Bank Ghana Limited